What to Do When Your House Floods: The Ultimate Guide

Published November 27th, 2019 by Devteam

People who don’t live here think Southern California is one of the driest regions in the state. They’ve never ridden the Pineapple Express. The truth is we’re about to enjoy some of the wettest months of the year.

From December through April it doesn’t just rain, it pours, and February sees the highest amount of precipitation. For some homeowners, that means a high risk for flooding. And since earthquakes don’t have a season, homes also flood due to plumbing breaks.

Do you know what to do when your house floods?

Read our short guide for the immediate steps you should take when your home takes on water.

Put Safety First

If your home floods due to heavy rain, there’s nothing you can do about stopping the water. Your best plan is to ensure your safety and evacuate your home if necessary. If you can do it safely, shut off the electricity on your way out.

When faulty plumbing or a leaky basement causes a flood, you have a little more power.

First, stop the water by shutting off the supply. If you can get to it without walking in water, shut off power at the electrical panel. 

Your Homeowners Insurance Policy

Calling your insurance company within the first 24 hours after a flood is critical. Filing a claim quickly may even help you gain access to emergency support.

If the flood is due to a local flooding event, your local agent is likely swamped with other claims. If you can’t get them on the phone, call the insurance company’s headquarters.

It’s wise to keep a copy of your insurance policy in a safe place. A digital copy on your phone is ideal. Go over your provider's guidelines about steps to take after a flood.

Digital Documentation Works Best

Don’t touch or remove anything from your home until you document the damage.

Use your cell phone and take photos and videos.

Photos act as an inventory of your belongings and help you keep track of repairs and expenses. If possible use a date/time stamp when taking photos.

Start the Cleanup Process

Cleaning up after a flood isn’t only overwhelming it can put your health at risk. Always wear gloves and other protective clothing if you decide to start the cleanup on your own.

Mold is a huge issue after a flood. It doesn’t take long for mold to develop and if you don't deal with it quickly, you risk increasing your damages.

Consider calling a professional mold remediation company. They use commercial equipment and are experts at determining what's salvageable.  

We Know What to Do When Your House Floods

You’ve shut off the water and electricity. You’ve talked with your insurance representative and documented the damage. Maybe you’ve even started cleaning up the muck.

Why not call the team who knows exactly what to do when your house floods?  Schedule an appointment with us and we'll put your home back together.

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